Help local businesses with customer communication
Customer communication management connects local businesses to their audience with live chat, SMS, email marketing, and marketing automation to ensure leads aren’t being missed from new or returning customers.
With Surfline Media, you gain access to a marketplace of digital solutions like Constant Contact and Zenreach that let you enable your clients to put customer retention and lead generation at the forefront of their business—all from one customizable, white-labeled app.
Everything a local business needs to succeed in website design & hosting
Featured products and services:
Turn missed customer communication into leads
Let your clients connect live with visitors to their website so they never miss an opportunity. With live components, customers can contact your clients directly through their homepage and interact just like they were in the store.
Increase retention with email marketing
What is customer communication management?
Customer communication management software connects businesses directly with their customers through a range of different platforms and channels.
Importance of customer communication management
Customer communication management allows your clients to better maintain and develop relationships with their customers, effectively improving retention, reducing wait time, and transforming their outreach with email and SMS marketing campaigns.
It’s cost effective, too: every dollar spent on email marketing accounts for an estimated $42 return-on-investment.
How customer communication management can help local businesses thrive
Customer communication management offers local businesses the opportunity to reach out to their customers with the right message crafted with the best tools in mind, whether it’s live chat embedded into a website, or in-store smart wifi. Customer communication connects businesses with the information they need to ensure their marketing content is curated for their customers’ needs
The customer communication management software you need to help your local business clients
With the white-label CCM software found in the Vendasta Marketplace you’ll help your clients’ navigate their customer relationships with ease, offering value, strategy, and new channels of connection to optimize the customer journey.